Maternal and Child Health Line

The Maternal and Child Health (MCH) Line is a statewide telephone service av​ailable every day of the year for​​ Victorian families with children from birth to school age. 

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Please note that our call back feature has recently changed. If you choose this option, you will receive a call back and will be placed at the front of the queue until you are connected with the next available Maternal & Child Health Nurse. MCH Line is available 24 hours, seven days a week, every day of the year, including public holidays.

​Maternal and child health nurses can provide information, support and guidance regarding a range of issues including child health, nutrition, breastfeeding, maternal and family health and parenting.

Change an MCH appointment or find out about immunisation sessions?

The MCH Line nurses are unable to cancel or change appointments with your local MCH nurse, or provide details on when immunisation sessions are held by your local council. 

To contact your local council, see: Find your local council


  • We are keen to kno​​w how we can improve our service to better meet your needs. Please take time to answer a short survey​: Providing feedback
  • Answers to some of the questions that our nurses are frequently asked. See: ​FAQs
  • The following information and links will help you understand how to care for your children and keep them safe. See: Health topic of the month
  • Every child goes through various stages of development, ​and​​ will spend different lengths of time at each stage. See: Your child's development

Interpreters and access for deaf callers

Translator symbol - translators are availableThe service is able to connect culturally and linguistically diverse families to female interpreters from the Translating Interpreter Service. It is also available to hearing or speech impaired callers who have access to the National Relay Service (NRS).

More information

For more information about the service email the MCH Line.