Call 13 22 29
24 hours a day, 7 days a week
The Maternal and Child Health (MCH) Line is a statewide telephone service available every day of the year for Victorian families with children from birth to school age. Maternal and child health nurses can provide information, support and guidance regarding a range of issues including child health, nutrition, breastfeeding, maternal and family health and parenting.
Saturday 17th and Sunday 18th September 2016 - service disruption
Due to a scheduled technical system upgrade, the Maternal and Child Health Line service is likely to experience intermittent outages throughout Saturday 17th and Sunday 18th September 2016. You may be asked for your phone number and if your call is inadvertently disconnected you will be called back. We regret any inconvenience this may cause.
We are keen to know how we can improve our service to better meet your needs. Please take time to answer our quick survey.
Answers to some of the questions that our nurses are frequently asked.
Interpreters & access for deaf callers
The service is able to connect culturally and linguistically diverse families to female interpreters from the Translating Interpreter Service. It is also available to hearing or speech impaired callers who have access to the National Relay Service (NRS).
Need to change an appointment at your local centre, or find out about immunisation sessions?
The MCH Line nurses are unable to cancel or change appointments with your local MCH nurse, or provide details on when immunisation sessions are held by your local council.
To contact your local council, see:
Find your local council
For more information about the service, please contact the service administration on 8392 9130 or 8392 9129 or
email the MCH Line.