Maternal and Child Health Line

The Maternal and Child Health (MCH) Line is a statewide telephone service av​ailable every day of the year for​​ Victorian families with children from birth to school age. 

Maternal and child health nurses can provide information, support and guidance regarding a range of issues including child health, nutrition, breastfeeding, maternal and family health and parenting.

Outage message

​There are no planned outages for Maternal and Child Health Line.


  • We are keen to kno​​w how we can improve our service to better meet your needs. Please take time to answer a short survey​: Providing feedback
  • Answers to some of the questions that our nurses are frequently asked. See: ​FAQs
  • The following information and links will help you understand how to care for your children and keep them safe. See: Health topic of the month
  • Every child goes through various stages of development, ​and​​ will spend different lengths of time at each stage. See: Your child's development

Interpreters and access for deaf callers

Translator symbol - translators are availableThe service is able to connect culturally and linguistically diverse families to female interpreters from the Translating Interpreter Service. It is also available to hearing or speech impaired callers who have access to the National Relay Service (NRS).

Need to change an appointment at your local centre, or find out about immunisation sessions?

The MCH Line nurses are unable to cancel or change appointments with your local MCH nurse, or provide details on when immunisation sessions are held by your local council. 

To contact your local council, see: Find your local council

More information

For more information about the service, please contact the service administration on 8392 9130 or 8392 9129 or email the MCH Line.