Call 13 22 29
24 hours a day, 7 days a week
The Maternal and Child Health (MCH) Line is a statewide telephone service available every day of the year for Victorian families with children from birth to school age. Maternal and child health nurses can provide information, support and guidance regarding a range of issues including child health, nutrition, breastfeeding, maternal and family health and parenting.
There are currently no planned outages for the Maternal and Child Health Line.
We are keen to know how we can improve our service to better meet your needs. Please take time to answer our quick survey.
Answers to some of the questions that our nurses are frequently asked.
Health topic of the month
Vaccines have an enormous effect on the health of children and protect children and adolescents from 16 potentially harmful diseases. One of these diseases in Whooping Cough.
Your child's health and development
Every child goes through various stages of development, and will spend different lengths of time at each stage.
Interpreters & access for deaf callers
The service is able to connect culturally and linguistically diverse families to female interpreters from the Translating Interpreter Service. It is also available to hearing or speech impaired callers who have access to the National Relay Service (NRS).
Need to change an appointment at your local centre, or find out about immunisation sessions?
The MCH Line nurses are unable to cancel or change appointments with your local MCH nurse, or provide details on when immunisation sessions are held by your local council.
To contact your local council, see:
Find your local council
For more information about the service, please contact the service administration on 8392 9130 or 8392 9129 or
email the MCH Line.