About the service

The Maternal and Child Health Service supports your family in the areas of parenting, health and development.

The Maternal and Child Health Service offers:

  • ten Key Ages and Stages consultations for you and your child, including a home visit and then consultations at two, four and eight weeks; four, eight, twelve and 18 months; and two and three and a half years of age
  • an opportunity for you to meet other parents and access community groups in your area through parent groups
  • a telephone support line (the Maternal and Child Health Line) which is available 24 hours a day, 7 days a week
  • further support, assistance and referrals if you need it.

Your first contact with the service

Service BabyThe hospital is required to notify your local council that you have given birth and will give them your contact detail​​s. This information is then passed onto a Maternal and Child Health nurse in your area.

The Maternal and Child Health nurse will make contact with you within a few days of your arrival home from hospital. This contact will be to arrange a visit to your home.

During your home visit the Maternal and Child Health nurse will give you information about upcoming consultations and services, where your nearest centre is, and how to contact the Maternal and Child Health Line - a 24-hour, 7 day a week telephone service available to families with children, from birth to school age, throughout Victoria.

All Maternal and Child Health consultations are free.​

Following the birth of your baby the hospital will give you your child's My Health, Learning and Development Record. This record is designed so that you can keep all your child's health information, doctors and Maternal and Child Health appointments and immunisation records in one place.

For information on how to contact the Maternal and Child Health Service, see: Contact the MCH Service