Families can apply for special transport consideration or appeal a transport decision. This must be done via their child's school.
The school should assist the family to complete an application and make sure supporting documentation is included. For example, a doctor or welfare agency report.
Transport special case consideration application form (docx - 62.63kb)
Transport special case consideration information sheet (doc - 218.5kb)
Government schools should forward applications to their regional office for endorsement.
Applications from government and non-government schools must also be emailed to
If the application falls within the Department's transport policies, the application will be considered.
In most cases a decision is made within 15 working days. An application may be referred to the special case consideration panel.
Transport special case consideration panel
More complex and challenging cases, or cases that fall outside the Department's policies, are referred to this panel.
The panel meets monthly during term 1 and once per term for the rest of the year. The panel is made up of senior staff from the Department and Public Transport Victoria.
The panel considers transport issues that may not be addressed by the Department’s policies documents or which affect a child’s ability to travel to school.
The panel does not consider applications relating to ineligibility for transport assistance, financial hardship or the schooling and work arrangements of the siblings and parents of the student.
Schools will be informed of the panel’s decision by letter approximately three weeks after the panel meets. Schools are responsible for informing families of the decision.
Students will not be granted access to transport support until the panel meets and considers their application.
2019 panel dates
Thursday 24 January - applications closing on Friday 4 January 2019
Wednesday 20 February - applications closing on Friday 1 February 2019
Tuesday 19 March - applications closing on Wednesday 27 February 2019
Tuesday 23 May - applications closing on Friday 3 May 2019
Thursday 22 August - applications closing onFriday 2 August 2019
Tuesday 26 November - applications closing on Wednesday 6 November 2019