Manage challenging behaviour from parents

The majority of parents positively engage with their child’s education and the school community, in some cases, parents’ behaviour is challenging or aggressive.

The Creating respectful and safe communities toolkit includes resources to help work effectively with parents to prioritise student learning.

The toolkit includes the statement of values which outlines the expectations for how all members of a school community.

It also provides advice on how to manag​e unacceptable parent behaviour, with a focus on:

  • Prevention: preventing the behaviour from occurring·        
  • Intervention: intervention steps recommended where unacceptable behaviour occurs·        
  • Sanctions: sanctions that may be applied as a last resort, such as a trespass order·        
  • Restoration: actions to restore staff wellbeing following an incident.