Support for cleaning contractors

​​​​​Cleaning contractors who are impacted by changes to school cleaning arrangements can get support from the Department. This is known as the practical support program.

The program assists cleaning contractors to:

  • redevelop their existing business
  • transition into other opportunities.

Support available

The program is available to all cleaning contractors who are in a contract with one or more government schools in the greater metropolitan Melbourne area. The program is free and all mentoring and wellbeing support services are strictly confidential.

The program can help you prepare to redevelop your business or move on to other opportunities. It includes:

  • business development workshops
  • private business mentoring sessions
  • career and training package
  • well-being support.

Private business mentoring

Private business mentoring is available now from the Small Business Mentoring Service – to access this service, book online at www.sbms.org.au.

Please refer to the voucher code and instructions sent to you by email. If you have not received an email, contact the Department on cleaning@edumail.vic.gov.au or phone 1300 842 754.

An experienced mentor will support you and your family to:

  • discuss and plan to reduce the impact to your business
  • start financial planning and budgeting – this includes identifying financial support options
  • create marketing plans and strategies to attract new customers, or move the business to new markets
  • help you choose the best options for the future of your business.

The mentors have advised companies in similar situations and will offer confidential mentoring face-to-face or electronically.

Business development workshops

A series of workshops will be available in early 2018. They are supported by private mentoring sessions to help implement what was taught in the workshop.

The workshops are:

  • Workshop 1: Preparing for your future
    To support you to develop a clear, realistic plan to achieve your desired future.
  • Workshop 2: Making money from your business
    To support you to know how much money your business requires and how to price services to be profitable.
  • Workshop 3: Marketing to attract the right customers
    To support you to learn how to communicate with appropriate clients.
  • Workshop 4: Management for success (rather than to avoid failure)
    To determine how to create and manage a business, rather than buying a low paying job.

Register online or phone 1300 842 754.

Training package

If you are interested in taking up an area manager or supervisory position in the new model for metropolitan schools, you may wish to complete formal training.

You can enrol in a training skill set module from the Certificate IV in Cleaning Management to support your application for positions in the new model. This skill set is normally delivered over a period of approximately five months.

Those interested can also enrol in the complete Certificate IV in Cleaning Management. The full course is normally delivered over a period of approximately nine to twelve months.

To enrol, please call our training partners, Daniels Associates, on 1300 783 757.

Career support

Career coaching, including assistance with job application writing, is also available. Please call 1300 830 687 and quote DET to organise this assistance.

If you are seeking personal support, either face to face or on the phone, this is available at any time by phoning 1300 830 687. This service is free, professional and strictly confidential.

Wellbeing support

If you are seeking personal support, either face to face or on the phone, this is available at any time by phoning 1300 830 687.

This service is free, professional and strictly confidential.

Employment in the new model

If you are currently part of the school cleaning workforce, and you are interested in employment in the new model, you can register your interest