This section will support you to determine how to respond to concerns about the wellbeing of a child which do not appear to be the result of child abuse, with information on:
In addition to reporting and referring wellbeing concerns to relevant authorities, you also have a duty of care to ensure that students feel safe and supported at school. See
Action 4: Providing Ongoing Support for advice on how to engage relevant allied health professionals and plan and document support strategies via a Student Support Planning process.
When to report wellbeing concerns to Child FIRST/Orange Door
Child FIRST/Orange Door (Family Information, Referral and Support Team) is a community-based referral point into Family Services.
In addition to reporting suspected abuse to appropriate authorities, you should make a referral to Child FIRST/Orange Door if:
- you have a significant concern for a child’s wellbeing
- your concerns have a low-to-moderate impact on the child
- the child’s immediate safety is not compromised
- you/your school has discussed the referral with the family and they are supportive of it.
Examples of concerns that school staff should report to Child FIRST/Orange Door include instances when a child’s care or development is significantly impacted on by:
- parenting problems
- pressure due to a family member’s physical/ mental illness, substance abuse, or disability
- vulnerability due to youth, isolation or lack of support
- significant social or economic disadvantage.
When to report wellbeing concerns to Victoria Police
In addition to reporting suspected abuse to appropriate authorities, you must contact
Victoria Police on 000 if the:
- child’s (or anyone else involved) immediate safety is compromised
- child is partaking in any risk-taking activity that is illegal and extreme in nature or poses a high risk to the child or any other person.
When to report wellbeing concerns to DHHS Child Protection
In addition to reporting suspected abuse to appropriate authorities, you should contact
DHHS Child Protection if you hold wellbeing concerns for a child including all concerns that:
- have a serious impact on a child’s safety, stability or development (including abandonment, death or incapacity, extreme risk-taking behaviour, or harm to an unborn child)
- are persistent and entrenched and likely to have a serious impact on a child’s safety, stability or development
- relate to a parent/s who cannot or will not protect the child from significant harm
- include a belief that the family is likely to be uncooperative in seeking assistance.
Common grounds for DHHS Child Protection intervention
The child's parents have abandoned the child and after reasonable inquiries, the parents cannot be found, and no other suitable person can be found who is willing and able to care for the child.
Death or incapacity of parent/carer
The child’s parents are dead or incapacitated and there is no other suitable person willing and able to care for the child.
Extreme risk-taking behaviour
The child is displaying extreme risk taking behaviour, which has potentially severe or life threatening consequences. Examples include severe alcohol or drug use; unsafe sexual activity including prostitution; solvent abuse and chroming, and violent or dangerous peer group activity.
In addition to contacting DHHS Child Protection, it may also be necessary to contact Victoria Police where the risk taking activity is illegal and extreme in nature or poses a high risk to the child or any other person.
Harm to an unborn child
There is a threat of harm to an unborn child, including circumstances where a parent has previously demonstrated an inability to safely parent.
The Children, Youth and Families Act 2005 allows DHHS Child Protection to receive and respond to reports about an unborn child, which provides an important opportunity for earlier intervention and prevention. Prenatal reports may be particularly helpful to the unborn child in family violence situations, or where there are mental health concerns or drug or alcohol misuse during pregnancy.