The Navigator program supports disengaged young people to return to education and learning.
Navigator works with young people, their families and support networks to address issues underlying disengagement and help them re-engage with their education.
Navigator is delivered by contracted community service organisations, who work closely with local schools and school area teams. In each area the program is tailored to its local community and range of services.
Video overview of the Navigator program
Eligibility and making a referral to the Navigator program
Participation in the Navigator program is by referral and anyone can make a referral. If you know of a young person who meets the following eligibility criteria, you can make an
Navigator is available to young people who:
Make an online referral to the Navigator program
- are aged between 12 and 17 years of age
- have attended less than 30% of the previous school term (if enrolled in a school)
- either live in or have most recently been enrolled in an education setting in a
Navigator area (xlsx - 115.26kb).
Anyone can refer a young person to the program
Get assistance with eligibility criteria or to make a referral
For young people in a Navigator area that do not meet the eligibility criteria for Navigator, or if you are unsure whether they meet the criteria, contact your local Navigator Coordinator to discuss. Navigator Coordinators can also assist with making a referral if you do not wish to use the online referral form.
Wimmera South West
North Eastern Melbourne
Navigator is not available in my area
If there is currently no Navigator service provided in your area, please contact your
local Department office to discuss alternative forms of support.
Note that from 2021, Navigator will be operating statewide.
In accordance with Departmental policy, referrals for young people eligible to participate in for support from the Navigator program will be passed directly from the Navigator Coordinator to the provider. Parent/carer consent is not required for this process to take place. The provider will then undertake assertive outreach with the young person and their family. Participation in the Navigator program is voluntary.
For more on privacy at DET please refer to the
For general enquiries about Navigator email
online referral to the Navigator program or contact your local office.