Medical Emergencies

Purpose of this policy

To ensure schools respond appropriately to emergency medical situations.


School staff must:

  • immediately contact emergency medical services in emergency situations (Call 000)
  • be familiar with the school’s emergency procedures including those related to excursions.

Emergency response

In a medical emergency, staff should take emergency action without waiting for parent/guardian consent (if the incident relates to a student).  Delays in these circumstances could compromise safety.

Once the action has been taken, staff should notify:

  • parents/guardians or the student’s emergency contact (if the incident relates to a student)
  • the Department’s Security Services Unit on (03) 9589 6266.

Examples: An emergency response may be required if the:

  • parents/guardians or emergency contact delay collecting the student
  • student’s health and safety starts to deteriorate.

See: First Aid     

Non-emergency response

Staff providing first aid may assess that an emergency response is not required, but medical advice is needed.  In these circumstances, the school should ask the parents/guardians or emergency contact person to collect the student and recommend that advice is sought from a medical practitioner.

Example: This response would apply if a student:

  • receives a blow to the head but there are no signs of concussion
  • reports persistent aches and pains.

Emergency assistance may then be required.

Not-for-resuscitation order

When students have a Not-For-Resuscitation (NFR) order as part of their palliative care to manage a deteriorating and life-threatening condition, the first aid response:

  • should be documented in the Student Health Support Plan
  • must immediately contact an ambulance.

Note: It is not the role of the school and school staff to:

  • make a decision about medical prognosis
  • determine whether the point of the Not-For-Resuscitation order has been reached.

Accompanying students

Upon the principal’s discretion a staff member may accompany a student transported by emergency services when one or more of the following applies:

  • a parent/guardian or emergency contact person cannot do so
  • the age or development of the student justifies it
  • the student chooses to be accompanied
  • alternative supervision for remaining students can be arranged.

Accompanying students: private vehicle

On the rare occasion when a school staff member has to transport a student to emergency care (such as when an ambulance is not available), at least two adults should accompany the student to ensure the:

  • driver is not distracted
  • student can be constantly supervised.

Related policies