Health and Wellbeing Service Framework - Elements of the Framework

Element 1 – Common Service Delivery Domains

Common service delivery domains help to clarify the core business of different health and wellbeing services. These domains provide a shared language between services that can assist with system wide planning and determining respective roles and responsibilities. Understanding the service delivery activities undertaken across a local government area, network, or region can assist with the identification of gaps and duplication between services and can inform decisions on how to best use existing resources.

The eight common service delivery domains are:

  • Health promotion and primary prevention
  • Population health monitoring for children and young people
  • Early identification of risk vulnerability and need
  • Early identification for children and young people at risk of compromised health and wellbeing
  • Effective support, intervention and monitoring for those requiring complex responses
  • Reducing barriers to learning and development
  • Restoring wellbeing
  • Linking children and young people to their community

Element 2 – Shared Principles for Service Delivery

The Framework sets out eight shared principles that should underlie the work of all the Department’s health and wellbeing services:

  • Universal access
  • Focus on outcomes
  • Evidence-based services
  • Integrated approach to service delivery
  • Child, youth and family centred practice
  • Cultural competence
  • Partnerships with family and community
  • Commitment to service excellence

Element 3 – Stronger Relationships and Partnerships

This element recognises the importance of forging and strengthening partnerships between Departmental services and also more broadly across the service system and community. A coherent and coordinated health and wellbeing service system requires high quality information sharing between services and participation in local and regional networks. Opportunities exist for further collaborative working between DEECD services and other services that address children and young people’s health and wellbeing. Mechanisms are required to support increased service coordination, including the development of stronger referral systems, assessment frameworks and supports for families in their transition from one service to another.   

Element 4 – Effective leadership

This element acknowledges the vital role which strong leadership and good governance will play in successfully implementing the integrated approach set out in the Framework. The development of a Health and Wellbeing Service Framework calls for leadership that values partnerships. Managers and leaders at regional and local level have a responsibility to implement the changes required to create a coherent and coordinated system and support workforces throughout the transition. The Framework should be promoted as an opportunity to encourage innovative approaches to providing a more holistic health and wellbeing service system.

More information

For further information, see:

To contact the Victorian Health and Wellbeing Service Framework team please email: health.wellbeing.feedback@edumail.vic.gov.au