Access to cleaning supplies and services

For the latest Coronavirus (COVID-19) Victoria updates, restrictions, travel permits and exposure sites, visit the Victorian Government’s Coronavirus website.

COVIDSafe routine cleaning

Following advice from the Department of Health (DH), schools should continue to implement the COVIDSafe Routine Cleaning schedule.

Schools should make sure that their Term 4 cleaning schedule reflects other changes to scheduled activities at the school in Term 4.

Metropolitan schools

For schools under the metropolitan area-based model, the Victorian School Building Authority (VSBA) will continue to work with your cleaning service providers to ensure the required COVIDSafe routine cleaning is delivered.

Regional schools

Regional schools will need to work with their cleaning provider to arrange additional cleaning as required to ensure that the COVIDSafe Routine Cleaning schedule continues.

The VSBA will email regional school principals shortly to advise them of the additional COVIDSafe routine cleaning funding allocated to cover cleaning costs for Term 4.

Regional schools will be required to distribute the funds appropriately between each of their campuses. The funds will be paid in a one-off cash payment. For any enquiries regarding this payment please contact

COVIDSafe routine cleaning – what needs to be included

COVIDSafe routine cleaning involves an increase in frequency of cleaning of some elements which were not cleaned daily pre-COVID as well as daily cleaning of high-touch surfaces.

The frequency of cleaning of all functional areas and elements is increased to daily. This includes but is not limited to:

  • mopping of hard floors
  • vacuuming of soft floors
  • detailed clean and disinfection of bathrooms at the end of each day
  • spot checks daily, of outdoor eating areas, with cleaning to occur when visible, obvious soiling present (for example, bird poo, sticky liquid spill).

For example, mopping of hard floors was completed at a minimum frequency of twice weekly pre-COVID. As part of COVIDSafe routine cleaning, the frequency of mopping floors is increased to daily i.e. five times a week.

Cleaning arrangements should be adjusted to each school’s requirements while continuing to be in line with the COVIDSafe Routine Cleaning Guidelines(login required).

Contract variation for regional schools

Regional schools can vary their cleaning contracts to accommodate the scope of COVIDSafe routine cleaning.

For more information on how to vary a contract, refer to the frequently asked questions (login required) or contact

Contact for further information.

Cleaning of schools impacted by COVID-19

The department works closely with individual schools and DH to manage and respond to reported cases of COVID-19 that may include exposure to the virus at a school site. Processes are in place to reduce the risk of any transmission occurring at a school site and to ensure that school sites can reopen, and staff and students can return to on-site learning, as quickly and safely as possible.

In most cases where a school site closes due to a positive case of COVID-19 some, or all, of the school site will undergo a "deep clean". This applies to all Victorian metropolitan and regional government schools. The VSBA arranges and pays for deep cleans.

Once advised of the need for deep cleaning, the VSBA will contact the principal as soon as possible to make appropriate arrangements.

Cleaning is conducted in accordance with Cleaning and Disinfection Guidelines (login required) developed with DH.

As part of the guidelines, paper is not thrown away. If needed, to allow cleaning of high-touch surfaces, paper is packed away (by cleaners in personal protective equipment) or, for surfaces that would not normally be touched (for example, posters on the wall), paper is left in place.

Reducing the impact of deep cleaning

Schools should close spaces that are not needed and only use the administrative and teaching spaces needed to maintain physical distancing requirements and effective learning conditions.

To help us deliver any necessary deep cleaning, it's recommended that school staff working on site:

  • keep desks neat and tidy
  • file important documents before leaving each day
  • take personal belongings home each day (such as jackets, shoes, hats, gloves and face masks)
  • do not leave food or food containers out in the open (such as tea bags, biscuits, fruit, used cups, used cutlery)
  • store away shared and loose items (such as toys, musical instruments, and sporting equipment)
  • keep personal cutlery in a sealed container, not left out on a workstation.

Required actions for suspected cases of COVID-19 in staff

If a member of staff has a suspected case of COVID-19 refer to the School Operations Guide (login required).

Financial impact of COVID-19 and financial assistance

The department is committed to helping schools meet their operational requirements. Schools need to prepare an annual budget and cashflow budget to aid with planning and monitoring financial performance during the year.

Where a review of a school’s budget and cashflow statement indicates insufficient funds to meet commitments, such as the procurement of personal hygiene products including hand sanitiser, schools should contact:

School Financial Management Support Unit
(03) 7022 2222.

For more information refer to Managing finances during COVID-19(login required).

Personal hygiene products

Washing hands with soap is the best way to protect hands against COVID-19. Where soap and water are not available, hand sanitiser that contains at least 60 percent alcohol should be made available.  Schools are responsible for sourcing supplies of personal hygiene products, including hand sanitiser.

For the procurement of personal hygiene products (soap, toilet paper, hand sanitiser), schools should actively monitor personal cleaning and hygiene supplies and where possible reorder in advance.

How to order products

Schools should continue to use their usual supplier: the State Purchase Contract supplier for office supplies, Complete Office Supplies (COS), or retail outlets in the first instance.

If unavailable, schools can purchase products from their cleaning provider. If supplies are unavailable, schools should contact us at for further support.

Visit procurement tips for high-demand items (docx - 885.18kb) for advice about procurement of consumables. Information is also available in the Personal Hygiene policy.

Personal protective equipment (PPE)

For information about PPE: