Services for carers

Learning and development in the early years

As a carer you play a very important role in helping your child to develop and learn.

Research shows that the early years of a child’s life provide a strong foundation for lifelong learning. The first few years of life are a time when the brain develops and much of its ‘wiring’ occurs. The experiences and relationships a child has, coupled with good nutrition and good health, can affect this enormously.

Visit our child development, learning and play and childcare and kindergarten sections for advice which applies to both carers and parents.

Financial advice and support for carers

Child Care Subsidy

The Commonwealth Government offers a Child Care Subsidy. For more information, see Early Childhood and Child Care or Child Care Subsidy.

Grandparents looking after grandchildren

If you’re a grandparent or non-parent carer, you may get extra help such as child care payments and Medicare services.

You can contact the Grandparent Adviser Line on 1800 245 965 or see Grandparent Advisers.


As a starting point, you can contact Centrelink to discuss your individual situation. If you currently receive a full or part pension, you may be eligible for a concession card that gives you benefits on a range of essential services.

Contact Centrelink on their Families Line 136 150 or see Department of Human Services : Families

Carers Victoria

The Carers Victoria advisory line provides information and support to carers, including advice on financial support, eligibility for benefits or for help in applying to Centrelink.

Kinship Carers Victoria (Grandparents Victoria) (KCV)

The peak body for Kinship Carers in Victoria supports, informs, represents and advocates for the needs of Kinship Carers.

Foster Care Association of Victoria (FCAV)

The peak body for Foster Carers in Victoria, works to improve the outcomes for foster carers and the children in their care.

Permanent Care and Adoptive (PCA) Families

PCA Families supports families formed through kinship care, permanent care and adoption and works with parents and carers to be confident in supporting their children and young people to achieve life success.