Child FIRST and family services

Some families need family services support when they are experiencing difficulties that impact on their parenting and family life.

Child FIRST (Child and Family Information, Referral and Support Teams) is the entry point into family services. Child FIRST teams are located across Victoria and are delivered in your local area by community service organisations.

Child FIRST and family services aim to promote the safety, stability and development of vulnerable children, young people and their families, from birth to 17 years of age, by providing case work service and linking families with relevant support services.

Anyone with a concern for a child's or family's wellbeing can make a referral to Child FIRST. Referrals can be made for vulnerable children, young people (0 to 17 years) and their families, including families with an unborn child.