Offsite and Home Visits

Working offsite involves carrying out normal daily duties on behalf of the Department away from the usual place of work e.g. visiting/working in student homes.  It does not include schools excursions, camps or working from home.

Working offsite can present a new set of hazards that employees should be made aware of. These can include but are not limited to:

  • Occupational violence
  • Firearms
  • Exposure to fumes e.g. smoking
  • Slips/trips/falls
  • Manual Handling
  • Biological hazards
  • Fatigue

It is important to assess the likelihood of these risks by utilising the Offsite/Home Visit Risk Management Form.

Relevant sections of the OHSMS




When/where would these issues be relevant?

  • Workplace Manager and/or employees visiting students at home
  • Student Support Service Officers (SSSO) who may need to work in student homes

What do you need to do?

Employees are responsible for:

  • participating in training as provided;
  • following Safe Work Procedures or work instructions designed to minimise risk;
  • contacting the Workplace Manager if there are known historical OHS risks associated with a particular visit;
  • recording the departure time, location and expected time of return on a register/diary sheet/calendar or equivalent system;
  • recording hazards, incidents and near misses into eduSafe.

The Workplace Manager is responsible for:

  • developing and implementing systems that ensure the whereabouts of employees conducting visits offsite is known, recorded and accessible;
  • recording and making available to employees any known risks associated with client visits;
  • ensuring employees are provided with the appropriate information, equipment and training to work safely offsite.

Legislation, guidance and Code of Practice

Occupational Health and Safety Act 2004

Occupational Health and Safety Regulations 2017

Contact us

OHS Advisory Service on ph. 1300 074 715 or email:

Incident Support Operations Centre on 1800 126 126 (24 hour service)

Further information

SPAG - Student Support Services

WorkSafe Victoria - Working Safely in Visiting Health Services 2006 

WorkSafe Victoria - Working Safely in Community Services 2006