Contact HR

Current Employees of the Department

Current employees of the Department with questions concerning their employment and conditions should discuss these with their principal, school business manager or manager.

Contact for Recruitment Online and Schools Recruitment Unit

For help and assistance with Recruitment Online or other school recruitment enquiries,

  • email:

  • phone: 1800 641 943, Select Options for Schools Recruitment - (free call from within Australia) or +800 0408 0408 (toll free from other countries). 

    • Telephone support is available Monday to Friday from 8.00am to 5.30pm Australian Eastern Standard Time (UTC + 10).

Contacts for Principals, School Business Managers and Staff with HR Administration Responsibilities

Principals, school business managers and other staff with HR administration responsibilities requiring advice, assistance or further information concerning HR policy, procedures or the operation and use of the payroll are requested to use the following contact details.

For employees within a school, contact your Principal, Business Manager or HR Administrator.


Contact Schools HR Services and Schools Recruitment on 1800 641 943. 

  • Option 1 - for Schools Recruitment and recruitment related enquiries.
  • Option 2 - for Schools HR Services and human resource related enquires
    • select additional options for the Region of your choice


Contacts for department Managers and VPS Employees

Managers and employees in the VPS in non-school locations, such as central or regional offices, can obtain advice, assistance or further information by contacting People Services.

For HR support visit the Services Portal to lodge a service request.

If unable to access the Services Portal, you can contact People Services by email at:

For additional queries, you can contact your People Services Consultant identified through this link, and we will be happy to provide you with further assistance.

Contacts for Members of the Public

Users of this site that are not currently an employee of the department should contact the Department's Service Centre by telephone or by email below: 

  • Telephone:  1800 641 943, option 1 for recruitment enquiries OR option 2 for general enquiries

Contacts for Employees of DPC / DTF and Affiliated agencies

Employees of the Department of Premier and Cabinet or Department of Treasury and Finance and affiliated agencies should contact the Shared Services department by email at:

Feedback about HRWeb

Comments, suggestions or corrections concerning the site can be directed to the HRWeb administration team. We endeavour to reply to all feedback in a timely manner, and will do our best to assist with any questions you may have about using HRWeb.

HRWeb's contact details:

If you identify an issue with a page on HRWeb, click the "Report a website issue" in the page footer or email details directly to the HRWeb email address above.  Be sure to include sufficient information about the issue being experienced in your email to enable us to investigate and, if appropriate, take corrective action.