Most early childhood education and care services are regulated under a scheme known as the National Quality Framework. Services must meet the requirements set out in the framework.
The framework covers any service providing or intending to provide education and care on a regular basis to children under the age of 13 years. This includes family day care services, long day care services, outside school hours care services and preschools (kindergartens).
For more information on the regulations, see:
Administering the framework in Victoria
In Victoria, responsibility for administering the National Quality Framework is shared between the Department of Education and Training (the Department) and the Australian Education and Care Quality Authority (ACECQA).
The Department is the regulatory authority for Victoria and is responsible for:
- granting service and provider approvals
- carrying out the quality assessment and rating process
- ensuring education and care services meet the requirements of the National Law and National Regulations.
Authorised officers are located at the Department's regional offices. To view the relevant contact details, see
Quality Assessment and Regulation contacts.
ACECQA is the national, independent statutory authority that governs the National Quality Framework.
Register of Victorian education and care services
To view the register of Victorian education and care services, see the
National Quality Agenda Information Technology System (NQA ITS)
The National Quality Agenda Information Technology System allows providers to use a secure online portal to apply for approvals and submit notifications. To access the system, see
Immunisation - No jab, no play
More information about 'No jab, no play' is available on the Department of Health and Human Services website including:
Reportable Conduct Scheme
The Reportable Conduct Scheme is administered by the Commission for Children and Young People (CCYP). They can be contacted by:
For more information, see
Commission for Children and Young People.
Organisational Duty of Care
A new statutory duty of care has been created to ensure there is a clear legal duty placed on organisations to take reasonable steps to minimise the risk of child abuse perpetuated by organisational representatives. For more information, see: