Professional resources and webinars The Department has developed a range of resources and webinars to support families and services COVID-19 phone line Advice for services and staff to ask questions or provide feedback on Department services, call 1800 338 663, Sunday 14 February, 9am to 4pm and 8.30am to 5pm, Monday to Friday (excluding public holidays) Health information Advice and updates on COVID-19 from the Department of Health