Year 3–12 eduPass Self Service (Update PIN and Secret Questions) 

In this activity you will learn how to change your eduPass 4-digit PIN and secret questions and answers. Secret questions and answers are important to remember as they allow you to access your account when you have forgotten your password.

Tip: We call this Self Service – you registered for Self Service when you first received your registration letter and changed your initial (temporary) password.

Slide 1
Changing your PIN and secret questions and answers

‘My Account’ in the eduPass application is shown.

Click on the Self Service Registration – Update Your Secret Questions option in the left hand menu.  

Slide 2

You manage your PIN and secret questions by ‘re-registering’. 

Click on the Re-Register button.   

Slide 3

Click on the Next button.  

Slide 4

First you must enter your current password. In this example the password is 3edc$RFV.

Type 3edc$RFV and click on the Next button.  

Slide 5

Now you can set up a new PIN. Let’s use 2512.

Type 2512 and click on the Next button.  

Slide 6

Now you can set up your secret questions again. In this example, we will scroll down for you.

Click on the Next button.     

Slide 7

Click in the What is your favourite superhero or TV character? field.   

Slide 8

Type Superman and click in the What is your favourite team? field.   
Slide 9

Type Hawks and then click in the What is your favourite holiday destination? field.   

Slide 10

Type Queensland and then click on the Next button.    

Slide 11

Your information has been updated and you can now use your new details to reset your password if you need to.

Click on the Finish button.  

Slide 12

You are returned to the Profile screen.

Slide 13
Tips

Tip: You can change your password, PIN and secret questions whenever you want to, once you have initially registered in eduPass.

You must change your password once a year – perhaps you could change it on your birthday, if that is a school day? 

Slide 14

Congratulations! You have completed this module.

In this activity you learned how to change your eduPass PIN and secret questions and answers, eduPass Self Service.