Change a Student’s eduPass Username 

Welcome to the eduPass e -learning course Change a Student’s eduPass Username.  

In this module you will learn how to change a student’s eduPass username for a student with an existing eduPass account.

Slide 1
Change a Student’s eduPass Username

To access eduPass, navigate to https://edupass.education.vic.gov.au/UserPortal  and log in with your department username and password.

The eduPass Administration Console Home screen is displayed. 

You may come across a scenario in your school where a student’s username needs to be changed for various reasons.

Note: To change a student’s username you can use either the left hand menu or the centrally placed link..

Click on the Create a New Username for a Student link.   

Slide 2

Click on the Manually-managed Members tab. 

Slide 3

In this example there is a student, Lucy Ussan, whose assigned username is ‘LUSSA’ and the other students in her home group are teasing her as a result.

The new username will be automatically created by the system using an alternate rule from the original name (there is no choice in spelling or the characters that go into the new username) so that it is different to the original name.

Click on the Browse icon.  

Slide 4

Type LUSSA and then click on the Search button.  

Slide 5

Select Lucy.  

Slide 6

Click on the OK button.   

Slide 7
Click on the OK button.   

Slide 8

Click on the Submit button.   

Slide 9

The request has been submitted. A new registration letter has been generated for Lucy to re-register. 

Let’s check that Lucy’s username has been updated successfully. You can search for a student directly from the home page of the eduPass Administration Console.

Click in the Search for field.    

Slide 10

Type ussan and then click on the Search button.   

Slide 11

Notice that Lucy’s username has been changed to ‘LU’.

 Slide 12
Tips

Remember: Changing a username will generate a new registration letter that will be mailed to the delegated administrator’s mailbox. It will require the student to go through the registration process again (if it has been done already) including, if they are a Year 3-12 student, setting up a PIN & secret questions and answers. 

Slide 13

Congratulations! You have completed this module.

In this module you learnt how to Change a Student’s eduPass Username.

If you require further help, please raise a service request with the Service Desk via the IT Service Gateway on http://servicedesk.education.vic.gov.au