Parentline Victoria

Parentline is a confidential and anonymous phone counselling service for parents and carers of children and teenagers in Victoria. We offer counselling, information and support around a range of parenting issues.

Support for parents and carers

Our qualified and professional counsellors are available to:

  • discuss any issues that impact on parenting and parent/carer-child relationships
  • assist with developing strategies for positive parenting and personal coping
  • promote and contribute to the resilience and wellbeing of families
  • support the linking of families with their local community resources and services.

See: Support for parents/carers

Parentline staff can assist non-English speaking carers to access the Translating and Interpreting Service.

Hearing impared callers can access Parentline using the National Relay Service.

Support for professionals

We also support professionals working with families.

See: Support for professionals

Other support services

For more information, see:  Other support services

Give us your feedback

To share your experience, see: Caller Survey

"I often lack confidence in what I am doing so being able to talk with someone was really great for me. I did not feel put down or judged..."

"I felt a connection with the counsellor. They tailored (the call) to my situation."