Creating Respectful and Safe Communities

From Term 1 2017, Victorian government and Catholic schools will use the new Victorian Curriculum F-10. Curriculum related information is currently being reviewed and may be subject to change.

For more information on the curriculum, see:
The Victorian Curriculum F–10 - VCAA

Guidance for preventing and managing challenging or aggressive parent behaviour

A safe, supportive and inclusive school environment is essential for providing quality learning opportunities for all students. Meaningful and active engagement within and between families is invaluable in boosting a child’s learning and wellbeing.  While the majority of parents positively engage with their child’s education and the school community, in some cases, parents’ behaviour is challenging or aggressive.

The Creating Respectful and Safe School Communities online toolkit delivers on this commitment, providing principals and school staff with the resources to help them work effectively with parents, prioritising student learning above all else. 

The toolkit includes the Statement of Values which outlines the expectations for how all members of a school community – principals, teachers, parents, students and visitors - should behave. 

This is accompanied by resources to support principals and school staff to implement the Statement of Values and manage and prevent challenging parent behaviour.  Making these expectations clear will ensure that all members of the community understand the shared responsibility for maintaining respectful, safe and orderly school environments that support student learning. 

The toolkit provides advice on how to manag​e unacceptable parent behaviour, with a focus on:

  • Prevention – preventing the behaviour from occurring·        
  • Intervention – intervention steps recommended where unacceptable behaviour occurs·        
  • Sanctions – sanctions that may be applied as a last resort, such as a Trespass Order·        
  • Restoration – actions to restore staff wellbeing following an incident.

  • If schools require further assistance, the   toolkit provides contact details to access further Departmental supports.  The toolkit can be accessed at: Creating Respectful and Safe Communities​​
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