How to Make a Complaint

From Term 1 2017, Victorian government and Catholic schools will use the new Victorian Curriculum F-10. Curriculum related information is currently being reviewed and may be subject to change.

For more information on the curriculum, see:
The Victorian Curriculum F–10 - VCAA

Schools must have clear and fair procedures in place for handling any parent complaints.

To find out how your school will consider your complaint, ask the school for a copy of their complaints policy and procedures or view them on the school’s web page. Also see:

More information

Read the full parent complaints policy
Available in the School Policy and Advisory Guide

Note: The principal is responsible for managing complaints relating to school operations. The school council has no involvement.