Complaints and Concerns
The Department of Education and Early Childhood Development is committed to quality communication and to treating everyone with dignity and respect (see below to view the Department's Dignity and Respect Statement).
The information in the following links is to assist parents who want to raise a concern or make a complaint that is related to their child’s long day care, kindergarten, occasional care, outside school hours care or school.
Parent Complaints – Child Care or Children's Services
Parent Information Sheets (multiple languages)