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Emergency response procedures - injury

In the event of a serious injury (or illness) to a student or staff member:

  • Provide appropriate first aid assistance for the injured person.
  • Depending on the circumstances, contact ambulance, medical practitioner and/or the police (from the contact list carried by the leader). Do not delay in the hope that the person will recover.
  • Protect and comfort the non-injured students.
  • Notify the principal or school contact person who should notify the Department of Education's twenty four-hour emergency communication centre , the regional office, and the parents of all students, see: Excursion support - communication
    • N.B. As the media often reports on situations without full or correct details, it is important that the parents of all students are aware of the incident.
  • Provide students and adults with appropriate first aid.
  • Make sure the entire group is safe and warm.
  • Keep detailed notes for a comprehensive report of the injury and incident, which must be retained by the school for purposes of legal liability.
  • If the media becomes involved, handle them sensitively, isolating the students from reporters and cameras.
  • If the police have attended, consider requesting the police officer in charge to inform and handle the media.
  • For major incidents, assistance from police media liaison can be requested.
  • In the case of a fatality, it is the role of the police, acting for the coroner, to contact the family.

After the event:

  • Post-trauma counselling for students and supervising adults is important and should be organised through the Department of Education regional office.
  • Record and file details of the incident that led to the injury and the resultant action.
  • Consider what changes may need to be made through safety and risk management and planning for future activities.

More information

For more information about injury emergency management, see: