FAQs

What types of services can you find on this website?

You can search for Maternal and Child Health (MCH) Services, kindergartens and government schools in a given area or suburb on this website. You can also find child care services using the link on the left hand side of each page but they do not actually display within this website.

How do I use the Find an Early Childhood Service or School website?

There are a number of ways you can use this site to find Maternal and Child Health Services, kindergartens and government schools in your area or across Victoria:

  • by clicking on the map of Victoria on the homepage you can search for services in your local council area
  • using the basic search you can select a type of service/s and search by suburb or postcode or look for a particular service by typing in their name
  • there is also an Advanced Search option to help you find more specific requirements within a service.

Can I find a catholic or independent school on this website?

The Department does not currently provide location information about catholic and independent schools, but you can access their online search applications from this site by using the Catholic Schools Victoria – School Locator and the AiSV School Locator links in the ‘Other Places to Go’ section on the left hand side of each page.

Can I perform detailed searches on the site, like finding a kindergarten in a long day care setting or searching for a school that teaches Japanese?

Yes, you can refine what you are looking for by using the Advanced Search link below the Search button on each page of the website.

The Advanced Search has three steps to help you narrow your search by your needs:

  • chose to search in specific areas, such as a school region or network
  • chose a particular type of service or services
  • search for a service that meets your or your child’s particular needs, like a girls only school, somewhere that has outside schools hours care, or a school that offers a particular language or program.

When I perform a search, the results map sometimes shows different coloured pins – what do they mean?

Each of the different colours represents a different type of early childhood service or school. When you view the details of the service or school you will see that the coloured bar on the details page will match the colour of the pin – it is designed to help distinguish between your results when you are doing multiple searches.

  • Maternal and Child Health - emerald green
  • Kindergarten - red
  • Primary school - grass green
  • Secondary school - dark blue
  • P-12 school - purple
  • Specialist school - teal
  • Other schools - pink

back to top

How does My Favourites work?

When you search for an early childhood service or school you can keep the results you are interested in by clicking the ‘Add to Favourites button’ on the details page or the search results page.

The system will then store this in its memory and as long as you are using the same computer in the same location you will be able to use the ‘My Favourites’ link under the ‘Useful Links’ on the left hand side of the page to return to these results.

It is important to remember that ‘My Favourites’ does not store all details about an early childhood service or school, but just the basic contact details.  If you want to see the full details again you will need to hit the ‘View Details’ button.

Can I compare early childhood services and schools?

The website allows you to compare up to three schools at a time.  Best results are achieved if the comparison is made between like services, such as primary school to primary school, however you can compare different types of schools.

You cannot currently compare early childhood services.

To make a comparison you need to go to your My Favourites page and select the schools you want to compare.  Once you have done this and hit the compare button a new page will display your schools in columns with all the information from their details pages.

How are the average class sizes and enrolment figures for schools worked out?

Average class sizes and enrolment figures come out of the yearly school census. The census is held in February and August each year.

Enrolment figures are defined by the FTE of a school and not the head count. A full-time student is equivalent to a time fraction of 1.0. A part-time student�s workload can be expressed as a fraction of the full-time workload. This fraction is referred to as Full-Time Equivalent(FTE).

The primary average class size is based on primary students enrolled in Prep-6 classes.

The secondary class averages are based on English class sizes. English classes are used as an indication of the size of classes in secondary schools as almost all students study English.

What do I do if I’m having a problem finding an early childhood service or school in the area I am searching?

If you cannot find an early childhood service or school in a particular area you may want to extend your search by ticking ‘Include surrounding suburbs’ in the search panel.  If you still cannot find services or schools, there may not be a provider in that area. If you would like to talk to someone about your options or need some help please contact your local council for maternal and child health centres and kindergarten enquires, or your Department Regional Office to ask about schools.

Who do I contact if the Find an Early Childhood Service or School website is not working properly or I need help understanding how to search?

If you have questions about the website or you are experiencing some difficulties with your search then please email: online.comms.unit@edumail.vic.gov.au

For operational difficulties please first consider if there is a problem with your internet connection or service provider before registering a difficulty with the site.

back to top

Can I contact an early childhood service or school directly?

If you need more information about an early childhood service or school, you can use the contact information on their details pages to reach them.

For early childhood services you will need to contact them by phone as not all services are on email.

For schools you can click directly on their email addresses or use their website (where available) to find out more about them.

How often does the information on the Find an Early Childhood Service or School website get updated?

Maternal and Child Health Services details are updated monthly. Kindergarten details are updated monthly.

School information is refreshed on a needs basis as changes come through, however schools will be contacted once a year after the schools census and asked to review their pages.

If I am a provider and I notice that some details are incorrect or I can't find my service, what can I do?

If you are a maternal and child health centre contact your MCH Coordinator or send an email to mch@edumail.vic.gov.au

Information about kindergarten programs on this website is retrieved from the Kindergarten Information Management (KIM) system . If you are a kindergarten service provider and your details are incorrect or your service is missing, contact your regional office or send an email to kim@edumail.vic.gov.au

Please note that only the kindergarten services in receipt of State Government funding are included in the Find a Kindergarten search.

Schools are able to email online.comms.unit@edumail.vic.gov.au to request information to be reviewed and changed.

How do I find out more information about Maternal and Child Health Services?

If you would like more information about how Maternal and Child Health Services can help support you and your child’s health and development then see:  Maternal and Child Health

How do I find out more information about going to kindergarten, enrolling and what it costs?

If you would like more information about your child attending kindergarten, the type of settings available and special funding to help support you then see: Kindergarten

How do I find out more information about going to school, enrolling and what it costs?

If you would like more information about your child attending school then see: About School

back to top