Other Services

Parenting services

Regional Parenting Services

Regional Parenting Services provide group education, information and intervention programs to parents. Regional Parenting Services provide families with the opportunity to participate in local, effective and relevant parenting programs that focus on key transition points in the lives of children and families. Services are targeted to neighbourhoods of social and economic disadvantage. One service is located in each of the Department of Education and Early Childhood Development regions across the State.

Here is a list of regional parenting services:

Barwon South Western Region

City of Greater Geelong
245-249 Pakington Street
Geelong 3220
Phone: 5227 0819

Eastern Metropolitan Region

Parentzone
Anglicare Victoria
16 Railway Place
Ringwood 3134
Phone: 9876 8945/46

Gippsland Region

Anglicare Gippsland
Phone: 5133 9998

Grampians Region
Centacare
802 Armstrong Street North
Ballarat 3350
Phone: 5337 8999

Hume Region

Upper Hume Community Health Service
10-12 Stanley Street
Wodonga 3690
Phone: (02) 6022 8888

Goulburn Valley Community Health Service
272 Maude Street
Shepparton 3630
Phone: 5831 7433

Loddon Mallee Region

Loddon Mallee Regional Parenting Service
185-187 McRae Street
Bendigo 3550
Phone: 5443 9577

Northern Metropolitan Region

Parentzone
Anglicare Victoria
239 Murray Road
Preston 3072
Phone: 94978 9499

Southern Metropolitan Region

Parentzone
Anglicare Victoria
51 Playne Street
Frankston 3199
Ph 9783 4888

Western Metropolitan Region

McKillop Family Services
118 Commercial Road
Footscray 3011
Ph 9680 8411

Parenting Research Centre (formely Victorian Parenting Centre)

The Victorian Parenting Centre is a statewide service that undertakes parenting research and evaluates parenting programs. It provides evidence based training and consultancy services to professionals in relation to parenting issues and how to apply the results of its research. The Victorian Parenting Centre also develops and disseminates a range of resource materials including those developed as part of the Positive Parenting Program.

Parenting Research Centre, 24 Drummond Street, Carlton South, Victoria 3053.
Phone: 03 9639 4111
Fax: 03 9639 4133
Web site: www.parentingrc.org.au

Parentline

Parentline is a statewide telephone service providing information, advice, referral and counselling on parenting issues. The focus of Parentline is prevention and early intervention rather than crisis support.

Parentline operates between 8am and midnight on weekdays and between 10am and 10pm on weekends. For deaf, hearing or speech impaired call TTY 13 63 88 for the cost of a local call.

Phone 13 22 89 or see Parentline.

Early Parenting Centres

Early Parenting Centres provide services and support to assist parents experiencing acute early parenting difficulties to care for their children by increasing parents' knowledge, skills and confidence through the provision of consultation, counselling, skill development and education services. Services provided by Early Parenting Centres include day stay programs (on or off campus), a residential program, in-home programs and group education or seminars. The target group for Early Parenting Centres is families with children aged birth to three years experiencing acute early parenting difficulties.

Here is a list Early Parenting Centres:

O'Connell Family Centre

6 Mont Albert Road
Canterbury 3126
Phone: 03 9882 2326

Queen Elizabeth Centre

53 Thomas Street
Noble Park 3174
Phone: 03 9549 2777

Tweddle Child and Family Health Service

53 Adelaide Street
Footscray 3011
Phone: 03 9689 1577

Family Intervention Services

Family Intervention Services aim to increase the effectiveness of parenting behaviours and increase social competencies in children through the provision of consultation, counselling, skill development and education services as part of the following service components: individual and group interventions. Family Intervention Services are preventative intervention services which aim to reduce parental depression, anxiety and stress and to reduce conflict in relationships between parents. The target group for Family Intervention Services is families of children under 10 years who are experiencing significant parenting difficulties and/or whose children exhibit disruptive, defiant or aggressive behaviour.

Here is a list of Family Intervention Services:

Barwon South Western

Warrnambool City Council
Phone 5564 7800

Hume

Upper Hume Community Health Service
Phone 1800 880 660

Northern Metropolitan

Victorian Parenting Centre
Phone 9639 4111

Strengthening Parent Support Program

    Strengthening Parent Support Program offers support to families in establishing formal and informal parent support groups. These groups are seen as an important adjunct to the service system by offering mutual support for families of children with disabilities and developmental delay through the sharing of common experiences, concerns and aspirations.

    Here is a list of Strengthening Parenting Support providers:

    Barwon South Western Region

    Strengthening Parent Support Program
    C/o Gateways Services Inc
    10-12 Albert Street
    GEELONG VIC 3218
    Phone 03 5221 2984
    Fax 03 52231 1789

    Strengthening Parent Support Program
    C/o South West Access Network Inc
    71 Koroit Street
    WARRNAMBOOL VIC 3280
    Phone 03 5561 8111
    Fax 03 5561 8100

    Eastern Metropolitan Region
    Strengthening Parent Support Program
    C/o Parent Support Network - Eastern Region Inc
    18 Balwyn Road
    CANTERBURY VIC 3126
    Phone 03 9830 0412
    Fax 03 9888 5272

    Gippsland Region
    Strengthening Parent Support Program
    C/o Parent to Parent Gippsland
    PO Box 3163
    Gippsland Mail Centre 3841
    Phone 03 5135 3131
    Fax 03 5135 6140

    Strengthening Parent Support Program
    C/o Wellington Special Needs Network Inc
    87 Fitzroy Street
    SALE VIC 3850
    Phone 03 5144 3629
    Fax NA

    Grampians Region
    Strengthening Parent Support Program
    C/o PINARC Support Services Inc
    P.O. Box 1841
    Mail Centre
    BALLARAT VIC 3354
    Phone 03 5333 4721
    Fax 03 5333 4743

    Strengthening Parent Support Program
    C/o Wimmera Uniting Care
    185 Baillie Street
    HORSHAM VIC 3400
    Phone 03 5382 6789
    Fax 03 5382 1566

    Hume Region
    Strengthening Parent Support Program
    C/o Benalla and District Support Group for Children with Special Needs
    RMB 2707
    BENALLA VIC 3672
    Phone 03 5762 7057
    Fax 03 5762 7057

    Loddon Mallee Region
    Strengthening Parent Support Program
    SCAFFALD – Supporting Children and Families for All Levels of Disability is a Strengthening Parents Support Program of the Regional Information and Advocacy Council (RIAC)

    c/o Helen Jessen Centre
    145 Crook St
    STRATHDALE, VIC 3554
    Postal Address: PO Box 2219, Bendigo Delivery Centre, 3554
    Phone: 03 5442 7897
    Freecall: 1800 224 799
    Email: bendigo2@riac.org.au
    Fax: 03 5442 6827


    Northern Metropolitan Region
    Strengthening Parent Support Program
    C/o Melbourne Citymission
    123 Albion Street
    BRUNSWICK VIC 3056
    Phone 03 9385 3235
    Fax 03 9386 8631

    Southern Metropolitan Region
    Strengthening Parent Support Program
    C/o Moira Child and Family Support Inc
    928 Nepean Hwy
    HAMPTON EAST VIC 3189
    Phone 03 9532 1316
    Fax 03 9532 1315

    Western Metropolitan Region
    Strengthening Parent Support Program
    C/o Parent to Parent West Inc
    81 Cowper Street
    FOOTSCRAY VIC 3011
    Phone 03 9687 7066
    Fax 03 9687 5621

    Family services

      Family Services provides a range of activities that may include the provision of outreach, assessment, case management, counselling, casework, in-home support, group work, brokerage, as well as other support and information activities. In most cases an initial assessment will be conducted with the family to determine the level, priority and type of service required. Where there are risk factors, early intervention services will be provided. Where there are complex needs, longer term and episodic individual support for families will be provided. Family Services uses a child-youth centred, family-focussed approach.

      Family Services are targeted to families with children aged 0 to 18 years who require assistance to provide a safe, nurturing and stable environment for their children. Priority access will be given to families where risk indicators are present. Risk indicators may include the presence of mental illness, disability, substance abuse, family violence, social and economic disadvantage, involvement with Child Protection or the justice system, risk of family breakdown or teenage parents.

      Here is a list of Family Services providers:

      Barwon South Western Region
      Barwon Family Resource Centre Inc
      Phone: 5243 0980

      Bellarine Peninsula Community Health Service
      Phone: 5258 0888

      Bethany Community Support Inc
      Phone: 5278 8122

      Colac Community Area Health
      Phone: 5230 0180

      Community Connections
      Phone: 1300 36 1680

      Geelong Ethnic Communities Council
      Phone: 5221 6044

      Glastonbury Child and Family Services
      Phone: 5222 6911

      Eastern Metropolitan Region
      Anglicare Eastern
      Phone: 9890 6322

      Camcare Incorporated (multiple sites)
      Phone: 9882 2216

      City of Monash
      Phone: 9561 7359

      Doncaster Community Care and Counselling
      Phone: 9848 4433

      East Burwood Counselling Centre
      Phone: 9803 3400

      Eastern Access Community Health Inc
      Phone: 9879 3933

      Knox Community Health Centre
      Phone: 9757 6200

      Monashlink
      Phone: 9568 2599

      Reach Out For Kids Foundation
      Phone: 9894 1966

      Regional Extended Family Services Inc
      Phone: 9879 3634

      Uniting Care Connections (multiple service sites)
      Phone: 9724 2222

      Gippsland Region
      Anglicare Gippsland
      Phone: 5133 9998

      Gippsland & East Gippsland Aboriginal Cooperative
      Phone: 5152 1922

      Kilmany Uniting Care
      Phone: 5144 7777

      Lakes Entrance Community Health
      Phone: 5155 1314

      Wonthaggi and District Hospital
      Phone: 5671 3278

      Grampians Region
      Centacare-Diocese of Ballarat
      Phone: 5337 8999

      Caroline Chisholm Society
      Phone: 9370 3933

      Child and Family Services
      Phone: 5332 1434

      Hepburn Health Services
      Phone: 5348 2371

      North Central Rural Youth Services
      Phone: 5495 1200

      Uniting Care Outreach
      Phone: 5332 1286

      Wimmera Uniting Care
      Phone: 5382 6789

      Hume Region
      Benalla Rural City (and Mansfield Shire)
      Phone: 57622 299

      Goulburn Valley Family Care
      Phone: 5831 1217

      Shire of Murrindindi
      Phone: 5772 0333

      Upper Murray Family Care
      Phone: (02) 6022 8000

      Loddon Mallee Region
      Bendigo Community Health Services
      Phone: 5430 0500

      Campaspe Murray Community Care
      Phone: 5482 4422

      Centacare-Diocese of Sandhurst
      Phone: 5443 9577

      Centacare-Diocese of Ballarat
      Phone: 5337 7150

      Cobaw Community Health Service
      Phone: 5421 1666

      Gisborne and District Community Health & Hospital Board
      Phone: 5428 3000

      Kyabram Community & Learning Centre Inc
      Phone: 5852 0000

      Mallee Family Care
      Phone: 5023 5966

      Mt Alexander Hospital
      Phone: 5470 5138

      Murray Valley Aboriginal Cooperative Ltd
      Phone: 5026 3353

      Sea Lake and District Health Service
      Phone: 5070 2155

      St Luke's Family Care
      Phone: 5440 1100

      Northern/Western Metropolitan Region

      Abercare
      Phone: 9331 9800

      Anglicare Western Region
      Phone: 9687 5200

      Anglicare Broadmeadows Family Services
      Phone: 9301 5200

      Anglicare Preston Family Services
      Phone: 9478 9499

      Anglicare Plenty Valley Family Services
      Phone: 9465 0322

      Aborigines Advancement League Inc
      Phone: 9480 6377

      Berry Street Inc
      Phone: 9458 5788

      Broadmeadows Uniting Care
      Phone: 9309 3388

      Brotherhood of St Lawrence- Ecumenical Migration Centre
      Phone: 9416 0044

      Caroline Chisolm Society
      Phone: 93705122

      CELAS Spanish & Latin American Welfare Centre
      Phone: 96870181

      Centacare-Catholic Family Services
      Phone: 96893888

      Council for Single Mothers
      Phone: 9654 0327

      Children's Protection Society
      Phone: 9458 3566

      City of Darebin
      Phone: 9481 9507

      Dianella Community Health Inc
      Phone: 9302 8888

      Good Shepherd Youth & Family Services
      Phone: 9364 3200

      ISIS Primary Care
      Phone: 9296 1201

      Kildonan Child and Family Services
      Phone: 9419 0222

      Maribyrnong City Council
      Phone: 9688 0200

      McKillop Family Services
      Phone: 9689 4799

      Melbourne City Council
      Phone: 9658 9926

      Melton Shire Council
      Phone: 9747 7200

      Moonee Valley City Council
      Phone: 9370 7963

      Moreland Community Health Service Inc
      Phone: 9350 4000

      North Yarra Community Health Inc
      Phone: 9347 0022

      Northern Metropolitan Migrant Resource Centre
      Phone: 9306 5611

      Sunbury Community Health Centre
      Phone: 9744 4455

      Victorian Aboriginal Child-Care Agency Cooperative
      Phone: 9471 1855

      Yarra City Council
      Phone: 9205 5884

      Southern Metropolitan Region
      Anglicare Frankston
      Phone: 9783 4888

      Anglicare Rosebud
      Phone: 5982 2586

      Australian Turkish Association Inc
      Phone: 9587 6088

      Bayside Support and Information Service Inc
      Phone: 9555 6560

      Bentleigh Bayside Community Health Service
      Phone: 9575 5333

      Centacare Catholic Family Services
      Phone: 9793 2200

      Children Australia Inc
      Phone: 9553 4822

      City of Greater Dandenong
      Phone: 9767 0801

      City of Kingston
      Phone: 9581 4850

      City of Port Phillip
      Phone: 9209 6360

      Dandenong and District Aborigines Cooperative
      Phone: 9794 5973

      Dingley Village Community Advice Bureau Inc
      Phone: 9558 1866

      Frankston City Council
      Phone: 9784 1868

      Hampton Park Care Group
      Phone: 9799 0708

      Jewish Care (Vic)
      Phone: 9525 4000

      Salvation Army, Southeast Services Network
      Phone: 9783 4500

      Southern Family Life Service Association
      Phone:9598 2133

      Uniting Care Connections Cranbourne
      Phone: 5996 2611

      Uniting Care Connections Prahran
      Phone: 9521 5666

      Uniting Care Connections Pakenham
      Phone: 5940 2202

      Windermere Child and Family Services
      Phone:9705 2144

      Wesley Youth Services
      Phone:9794 7522