Enforcement Actions

The Victorian Government is committed to improving the quality of licensed children’s services. Licensed children’s services including long day care, kindergarten, limited hours services, family day care and outside school hours care services.

All licensed children’s services must comply with the Children’s Services Act 1996 (the Act) and the Children’s Services Regulations 2009. The primary objective of the legislation is that children are safe and that their developmental needs are met when being cared for and educated in a licensed children’s service.

On 25 May 2009 amendments to the Act allowed compliance information about licensed children’s services to be made publically available on the Department’s website. The details of statutory sanctions applied to children’s services will be updated regularly and will remain published for up to two years.

If you have concerns about a licensed children’s service please contact your regional children’s services adviser at the relevant regional office of the Department.

Children’s services advisers support children’s services to comply with the legislation and licence and monitor children’s services. For contact details, see: Regional Offices

In addition, the Children’s Services Licensing and Regulations Branch of the Department can be contacted on 1300 307 415 or by email on licensed.childrens.services@edumail.vic.gov.au

For a current list of enforcement and compliance action, see: Enforcement Actions