Checkpoint 7.2 - Mobile-PDA

Mobile device keyboards and text-input via the standard 12-digit keypad are cumbersome to use and prone to input error. In addition, navigation between fields may not occur in the expected order. Free text entry should be minimised or avoided if possible to reduce user frustration and user error.

Requirement

Where possible, free text entry has been avoided

Recommendation

Free text entry fields might be able to be replaced with other HTML constructs, such as radio buttons, checkboxes, dropdown lists or hyperlinks.

Checking Tool

View the page on a mobile device and look for any free-text fields in forms. View the source code of the page and look for instances of <input> with the attribute type="text" and <textarea> elements.