Frequently Asked Questions

Further information

Australian Children's Education and Care Quality Authority (ACECQA)

  • Information about the National Quality Framework and key documents are available on the ACECQA website

Department of Education and Training

A range of fact sheets and information about the National Quality Framework and the Victorian children’s services legislation is available at Education and Care Services.

  • Information about requirements for services and the transition to the National Quality Framework can also be provided by contacting the Licensed Children’s Services Enquiry Line by telephone on 1300 307 415 or by email at: licensed.childrens.services@edumail.vic.gov.au.
  • Enquiries about resources or other information may be emailed to: csrr@edumail.vic.gov.au.
  • Further information may also be obtained by contacting the relevant regional office of the Department.