Year 3–12 Reset Forgotten eduPass Password 

In this training activity, you will learn how to Reset your eduPass Password if you forget it. To do this you have to remember your username, PIN and the answers to the secret questions that you set up earlier.

Slide 1
Resetting your forgotten eduPass password

The eduPass for Students log in screen is displayed.

Click on the Reset Forgotten Password link.   

Slide 2

You must enter your username to begin.

The field to enter your username is active – this means you can type straight into it. In this example, you are logging in as Stephen Smith.

Type SSSMI and click on the Next button.   

Slide 3

Now you need to enter your PIN. In this example, it is 2512.

Type 2512 and click on the Next button.  

Slide 4

Now, two of your secret questions are shown. You must answer both of these to continue. The first field is active.

What is the name of your favourite superhero? Stephen’s favourite superhero is Superman.

Type Superman and click in the next field.     

Slide 5

Now you can answer the next question. What is your favourite team?

Type Hawks and click on the Next button.    

Slide 6

Password rules: Your password must include at least seven characters, and include at least one character from at least three out of the four sets below:

•	Uppercase letter (A-Z) 
•	Lowercase letter (a-z) 
•	Numeral (0-9)
•	Special character ()~`#$&@^ 

Your password cannot be your own name (first name or last name) in full.

Slide 7

Now you can choose a new password. 

Click in the Enter a new password field.

Type a password that meets the Department’s rules.

Slide 8

Click in the Re-enter the password field.

Type the same password again and click on the Next button. Your passwords must match. 

Slide 9

Your password has been reset. You can now log in using your new details.

Slide 10

Congratulations! You have completed this module.

In this module you learnt how to Reset your eduPass password, if you ever forget it.