Navigator Pilot Program

The Navigator pilot supports young people aged 12-17 years who are not connected to schools at all or those at risk of disengaging.

Navigator is a hands-on, proactive service delivered by community agencies in collaboration with the Department's Area teams and schools. Services are being piloted across eight Department areas, each tailored to its local community.

Providers are responsible for improving outcomes for young people, linking them to support services and interventions, and working with schools to support re-engagement planning.


The Victorian Government aims to increase the numbers of young people connected to school and engaged in learning.

The 2017-18 State Budget has provided an additional $7.842m to extend the Navigator pilot until December 2018.

Extending the Navigator pilot until end of 2018 will enable a three year evidence-base to be developed, which will inform best practice approaches to reengagement and clarify what elements lead to a successful Navigator model.

How does Navigator fit in with other programs?

There is no Victorian or Commonwealth funding that delivers direct support to young people who are disengaged and not enrolled at school to support re-engagement. The Navigator service is filling this gap.

There are two existing complementary services funded by the Victorian Government:

  • $8 million is provided per year on the School Focused Youth Services (SFYS), who work within schools to support young people at risk of disengaging.
  • $32 million is being provided over four years to Local Learning and Employment Networks (LLENs) to continue supporting young people at risk of disengaging with education, training and employment opportunities.

Neither of these services provide direct support to disengaged young people, which is where Navigator will come in.

The Department is also establishing a Disengaged Students Register, which will help us to track young people leaving schools who may need support.

What does it mean for my child/school?

Eligible young people will be referred to their local Navigator service by schools, parents, community members, other community service organisations and department staff.

Navigator will support the most disengaged young people in the state to get back on the education path and achieve their potential.

How much will it cost?

Victorian students and their families eligible for the Navigator service will receive it at no cost.

Case studies

Passionate staff keeping teenagers in school


Navigator Pilot Program


Further information

For all other enquiries about Navigator, please email or phone (03) 9097 1147.