Contact List

Aboriginal Programs

Koorie Outcomes Division
(03) 9651 3301
glenbar.nevada.j@edumail.vic.gov.au

Archives and Record Management

Historical School Records
(03) 9637 3306
archives.records@edumail.vic.gov.au
Historical School Records

Disability Programs and Services

Students with Disabilities Program Unit
disability.services@edumail.vic.gov.au

Victorian Deaf Education Institute
597 St Kilda Road
Melbourne VIC 3004
(03) 9032 6400
vdei@edumail.vic.gov.au

Early Childhood Services

Australian Early Development Index (AEDI)
Contact the Victorian State Coordinator
Children's Services Regulations Enquiry Line
1300 307 415
licensed.childrens.services@edumail.vic.gov.au

Early Childhood Australia
1300 651 662
Early Childhood Australia

Find an Early Childhood Service
Find an Early Childhood Service or School

Maternal and Child Health Line
13 22 29
Maternal and Child Health Line

eduMail Enquiries

To reset your password, use your password questions and answers at: Reset Password

To log a call with the Department’s Service Desk, use the Service Gateway

or contact the Service Desk on:
1800 641 943
servicedesk@edumail.vic.gov.au

Employment and Payroll

Human Resources
HRweb
hrweb@edumail.vic.gov.au
Recruitment Online
For Victorian government school jobs, see: Recruitment Online

For help using the system contact:
1800 641 943
schools.recruitment@edumail.vic.gov.au

Freedom of Information requests

Freedom of Information requests must be directed to:

Freedom of Information Manager
Department of Education and Training
GPO Box 4367 MELBOURNE VIC 3001

Telephone: 9637 2670 or 9947 1879
Fax: 9637 2730
Email: foi@edumail.vic.gov.au

For more information, see: Freedom of Information

Further Education and Training

Adult, Community and Further Education (ACFE) Regional Offices
ACFE Regional Offices

Apprenticeship Administration Information Line
1300 722 603
vrqa.apprenticeships@edumail.vic.gov.au

Apprenticeship Trade Bonus Hotline
1300 855 282

TAFE and Training Line
The TAFE and Training Line is a telephone service which can refer you to courses offered by TAFE institutes, private providers and Learn Local organisations between the hours: 8.30 am - 4.30pm, Monday to Friday.

When calling, please indicate the area or suburb in which you would like to undertake your studies.

131 823
tafe.courseline@edumail.vic.gov.au

The Reading Writing Hotline
Find organisations that help with adult reading and writing skills.
1300 6555 06

The Victorian Skills Gateway: TAFE and Training Course Directory
For a listing of accredited courses offered in Victoria, see: Victorian Skills Gateway

For a hardcopy of the directory call:
131 823

Victorian Training Guarantee Contract Compliance Complaints
To assist if you have any concerns or when you want to make a complaint regarding the behaviour or compliance practices of government contracted registered training organisations (RTOs), see: Victorian Training Guarantee Contract Compliance Complaints

Parents

The Department's Information and Referral Service
1800 809 834
edline@edumail.vic.gov.au

Parent Complaints
To assist if you have any concerns or when you want to make a complaint, see:
Parent Complaints - Child Care or Children's Services
Parent Complaints - Government Schools

Parentline
8am to midnight, 7 days a week, contact number 13 22 89. For more information, see: Parentline

Reporting Fraud/Corruption

The appropriate contact depends on whether the matter for investigation is being reported as a complaint or as a protected disclosure, see: Reporting Fraud or Corruption

Protected Disclosure

The Department's Protected Disclosure Coordinator: Protected Disclosure Act

Regions

The Department's Regional Offices: Regions

Koorie Education Coordinators

School

The Department's Information and Referral Service
1800 809 834
edline@edumail.vic.gov.au

Drug Education
(03) 9637 3477
Drug Education Contacts

English as an Additional Language (EAL) Regional Contacts
EAL Regional Program Officers

Find a School
Find an Early Childhood Service or School

Outdoor Education
Outdoor Education Contacts

Performing Arts Unit
(03) 9415 1700
performing.arts@edumail.vic.gov.au
Performing Arts Unit Contacts

School Software Enquiries
(03) 9637 2997 or (03) 9637 3350
software4education@edumail.vic.gov.au

School Nursing Program
School Nursing Contacts

Student Resource Package (SRP)
(03) 9637 2578 or (03) 9637 2554
studentresourcepackage@edumail.vic.gov.au